Renewals questions

You can chat with our Renewals team by using the chat widget. They can help you review your renewal price, check that your details are correct, or let them know if you don’t wish to renew this year.

You can also manage your automatic renewal status in Your Account. Here you can update your details or tell us to not automatically renew your policy by updating your renewal status within Account Settings and selecting Automatic renewal settings.

You can check or change your automatic renewal settings at any time in Your Account or by clicking the chat widget below. 

If your policy is set to automatically renew, we’ll send your renewal invite around two weeks before your renewal date - just check your details and we’ll take care of the rest. 

If you pay in full, we’ll take payment the day before your new policy starts, and if you pay monthly, your payment date will stay the same. 

If your policy isn’t set to automatically renew, we’ll send your renewal invite around 26 days before your renewal date and you’ll need to let us know if you want to continue your cover.

If your policy is set to automatically renew, we'll email your renewal quote to you approximately 2 weeks before your renewal is due. You can check this online in Your Account, or, chat to us by clicking the chat widget below! If your policy isn’t set to automatically renew, we’ll email your quote around 26 days before your renewal date and you’ll need to let us know if you’d like to continue your cover. You can accept and pay for your renewal easily online in Your Account, or chat to our renewals team if you’d prefer.

Turning on auto‑renewal means your Picnic policy will renew automatically for another 12 months, so you don’t need to do anything and won’t be left without cover. We’ll always send you your renewal price in advance so you can check it, make changes or switch off auto‑renewal if it’s not right for you. You can manage auto‑renewal at any time in Your Account up to the day before your policy renews. 

Your renewal price will be available to view online around 30 days before renewal, and we’ll email you closer to the time. If you pay in full, we’ll take payment the day before your new policy starts; if you pay monthly, your payment date stays the same. Whether auto‑renewal is on or off, we’ll always remind you when it’s time to renew, and if you don’t want to continue, make sure you switch it off so you don’t risk driving uninsured.

Your renewal quote will be available to view in Your Account around 30 days before your policy is due to renew. If your policy is set to automatically renew, we’ll email your renewal quote about two weeks before your renewal date. If it’s not set to automatically renew, we’ll email your quote around 26 days before. You can also find your renewal emails in Your Account, or talk to our renewals team if you’d like us to resend your quote.