Making changes to your policy

You can log in to Your Account using the email address you set up your policy with, your date of birth and your password. If you haven’t set a password yet, you can use your policy number instead - you’ll find this in the emails we sent you when you took out your policy. If you’ve forgotten your password or any of your details, you can reset them easily by clicking here.

You can make changes to your Picnic policy quickly and easily in Your Account. Just log in, choose Edit your details from your dashboard, update what you need and save your changes - that’s it!

Buying a new car and want to update your policy? You can do this quickly and easily in Your Account. Just log in, choose Edit your details from your dashboard, update your car and save your changes. Your price may go up or down depending on the car you choose, and an admin fee may apply. All changes are subject to Picnic’s standard checks to make sure we can still cover you.

Looking to add a driver like your partner, son or daughter or need to update a driver who’s just passed their test? You can do this quickly and easily online in Your Account [link to Picnic Your Account]. Just log in, choose Edit your details from your dashboard, update your drivers and save your changes. You can also update things like licence details, occupation, and any claims or convictions. Your price may go up or down, and an admin fee may apply. All changes are in line with Picnic’s standard checks to make sure we can still cover you.

You can add temporary car cover for between 7 and 28 days, up to a maximum of 28 days during your policy. It’s quick and easy to do this online in Your Account, and you’ll usually pay a lower admin fee. Just log in, choose Edit your details from your dashboard, update your information and save your changes.

You can change your address quickly and easily online in Your Account. Just log in, choose Edit your details from your dashboard, update your address and save your changes. Your price may go up or down, and an admin payment may apply.

You can add a temporary driver for between 7 and 28 days, up to a total of 28 days during your policy. It’s quick and easy to do this online in Your Account. Just log in, choose Edit your details from your dashboard, update the driver details and save your changes.

If you’ve bought a new registration number, it’s important to update your policy so Picnic can keep your cover correct and update the Motor Insurance Database. You can do this quickly and easily online in Your Account - just log in, choose Edit your details from your dashboard, update the registration and save your changes.

If your account is locked, you’ll see a message at the top of Your Account explaining why and what you need to do next. Most of the time, it’s because your credit agreement needs signing - you can usually fix this straight away by ticking the box shown. If not, our customer services team can help take a look and get things sorted.