Documentation & driving licence questions

To make sure your Picnic cover stays in place and you’re protected if you need to make a claim, we sometimes need to check your details. If we’ve noticed some information on your policy that needs updating, we’ll email you to let you know which documents we need, including for any named drivers if needed. 

You can upload everything easily in Your Account by the date we’ve given, or, if you can’t upload online, you can send the documents to the email address in the email we've sent to you.

Signing your credit agreement is really easy to do in Your Account. There’ll be an alert reminding you to read and accept your agreement and you can sign it by ticking the box provided.

You can log in to Your Account and click 'Make Changes' to get a quote and update your policy.

If you’ve been asked to provide your information, please continue to do so.

As part of our checks, we’ll email you to let you know which documents we need. You can upload them easily in Your Account by the date we give you, and some documents may also be needed for any named drivers on your policy.

You can view or request your No Claims Discount by clicking the chat widget and choosing My NCD details, as long as your policy has ended. You can also find your NCD by logging in to Your Account and selecting Your Policy from the dashboard.